how we think about onboarding.

It's worth noting again that this workflow isn't the only way.

It is, however, an action plan and workflow that has demonstrated a high degree of success over time. We've done it wrong plenty of times, and this action plan was born from those experiences.

Use what you like, adapt what you need. Your particular client base or niche might require a modified approach.

From a client perspective, the process of onboarding generally follows a common pattern:

see ( What to Expect )

As workflows and processes can certainly be adapted and customized, True financial planning requires a handful of common essential elements:

• Full inventory of financial and personal data, as well as client objectives

• Investment time horizon & tolerance toward portfolio variability

• A clear list of action items and next steps

• Implement the action items with accuracy and fiduciary responsibility

• Schedule for follow up and reassessment

• All of the above documented

All families are unique, and none should be forced into a mold. As long as we ensure the above 6 elements are delivered during the onboarding process, the look and feel of that process can be fluid and match your personal style and brand.